Warranty Policy

        The Magene Training Systems Limited Lifetime Warranty for the structural and electronic components of your new Magene PowerMeter and Magene PowerControl. This Limited Lifetime Warranty (“Warranty”) is only valid in the Continental United States, Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands. The Warranty is only available to the original consumer/purchaser of the product and not transferable.

        Magene warrants that the structural and electronic components of the Magene PowerMeter and Magene PowerControl are free of defects in workmanship and materials for the lifetime of the product to the original consumer/ purchaser. The Warranty does not extend to the battery or power supply. This Warranty is expressly limited to the repair or replacement of the structural or electronic components of an Magene PowerMeter or Magene Power- Control at the sole option of Magene.

        To make a claim under this Warranty, proof of purchase must be provided. The product must also be registered with Magene USA before a warranty claim may be processed. Thus, it is important to register your Magene PowerMeter or Magene PowerControl upon purchase of the product with Magene USA.

        This Warranty does not apply to 1) normal wear and tear; 2) productsimproperly installed; 3) any product that has been subject to abuse,misuse, neglect, alteration, abnormal use or accident; 4) any defects or damage directly or indirectly caused by the unauthorized

        replacement parts and/or service performed by unauthorized dealers or personnel; 5) batteries; 6) accessories such as USB cable, wall-chargers, handlebar mounts/clips, cadence and magnets; 7) crank arms, chain rings or chain ring screws/bolts (these products shall be covered by the stated warranty of the original manufacturers); and 8) any upgrades or changes to the new Magene PowerMeter or Magene PowerControl.

        THE WARRANTY AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE TO THE ORIGINAL CONSUMER/ PURCHASER AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.

        IN NO EVENT WILL Magene USA BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCTS. NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES AND THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

        To process a warranty claim, please contact Magene (support@magene.cn) and provide your proof of purchase and registration of product.